Open Source and Pre-Built Tools
Commitpoint constantly performs market research in identifying the open source tools and pre-built tools that helps and compliments organizations perform their daily work. After determining the tools, Commitpoint does the value-add service that enhances the customer’s experience by offering additional features, plug-ins and services. Our services are cost effective and best value to the customer.
Operational CRM Process and Reporting Tools: Commitpoint has comprehensive experience in designing and customizing “dashboard” and scorecard of business performance that senior management can use to monitor and improve their objectives and goals. Commit Point uses both open sources and pre-built tools, customizes it to make key web metrics more transparent to business decision-makers with different levels of security.
Case Management Tools : Provides integrations service using tools to record organizational issues and complaints and help you to track, group, target, and monitor your customer and organizational relations, be it for service or support.
Organization Road Map Tools: Commitpoint is performing as prime vendor at HHS/FDA integrating SharePoint to meet the client needs in building the Organization Road Map processes and metrics.
The capabilities are almost endless, ranging from traditional, ecommerce, customer service, corporate or consumer blogs, and more.